Hello,
I've attempted multiple times, in different ways, to clean up these threats on my mac. I have looked online and followed the instructions I've found on this site, but nothing has worked.
Whenever I run a complete scan, the program freezes and never finishes running the scan. I have to force quit it.
I customized a scan to the folders where the treats are supposed to be and Sophos said that no threats were found. But when I open the Quarantine Manager, there's three threats. I've tried the clean up multiple times and there's an error each time, regardless of whether I select them individually or all at once. I don't know what to do anymore and I'm desperate!
I have attached screenshots of the threats to this post.
If anyone could please help me as soon as possible, I would greatly appreciate it!!
Thanks ahead of tme!
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