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Calculating message has gone on for 12 hrs so far, twice

ftyminski

MacBookPro '09, OS 10.7.5, Sophos Version 8.0.20C

Click on Start Scan and "calculating" message remains for over 12 hours now. Second time I tried.

:1014713


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    There is a recent (and unresolved) thread here on the same thing.  Probably worth a read for the suggestions.

    However one obvious difference is that you're not running 9.0.5.  Not saying an upgrade would necessarily fix it, but version 9 is generally a better version to be running.

    :1014727

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    There is a recent (and unresolved) thread here on the same thing.  Probably worth a read for the suggestions.

    However one obvious difference is that you're not running 9.0.5.  Not saying an upgrade would necessarily fix it, but version 9 is generally a better version to be running.

    :1014727

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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