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MBP crashes while scanning

Dwood1

Hi all,

I downloaded SAV two days ago and have tried running a scan several times but every time I do it stops after a certain amount of time and the computer completely freezes up.  When I say freezes up I mean if I click on anything or try navigating to a different application I get the spinning wheel.  I think that it is a certain file that the scan is reaching that is causing the hold up (I believe it stopped at the same number of "remaining files" each time)  although I should try the scan again before saying that definitively.

Some details about what I'm using:

15" MBP (mid 2012)

Mountain Lion 10.8.4

Bootcamp partition with Windows 7 Home Premium

SAV version: 9.0.1, engine: 3.45.0

The last time I scanned I had Activity Monitor open as well and everything was running smoothly and then all disk activity flatlines.  After about 20 seconds or so it shows finder as not responding and I have to restart the computer.  I have tried deleting SAV and redownloading it but the problem persisted.

Any help would be much appreciated,

Dwood

:1013160


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  • 0

    Alrighty,

    Sorry it took so long, the microsoft scanner is pretty slow, I tried scanning a few times and it took 6+ hours to get halfway and I just finally had the opportunity to leave it overnight.  Now the scan did not show anything, however the computer did freeze up at one point, unfortunately by the time task manager was open it was back to running like normal so I couldn't see the file that caused it.

    Dwood

    :1013232
Reply
  • 0

    Alrighty,

    Sorry it took so long, the microsoft scanner is pretty slow, I tried scanning a few times and it took 6+ hours to get halfway and I just finally had the opportunity to leave it overnight.  Now the scan did not show anything, however the computer did freeze up at one point, unfortunately by the time task manager was open it was back to running like normal so I couldn't see the file that caused it.

    Dwood

    :1013232
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