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MBP crashes while scanning

Hi all,

I downloaded SAV two days ago and have tried running a scan several times but every time I do it stops after a certain amount of time and the computer completely freezes up.  When I say freezes up I mean if I click on anything or try navigating to a different application I get the spinning wheel.  I think that it is a certain file that the scan is reaching that is causing the hold up (I believe it stopped at the same number of "remaining files" each time)  although I should try the scan again before saying that definitively.

Some details about what I'm using:

15" MBP (mid 2012)

Mountain Lion 10.8.4

Bootcamp partition with Windows 7 Home Premium

SAV version: 9.0.1, engine: 3.45.0

The last time I scanned I had Activity Monitor open as well and everything was running smoothly and then all disk activity flatlines.  After about 20 seconds or so it shows finder as not responding and I have to restart the computer.  I have tried deleting SAV and redownloading it but the problem persisted.

Any help would be much appreciated,

Dwood

:1013160


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Parents
  • Before trying those I am going to try scanning the mac partition from the windows partition with the microsoft security essentials application and see if it picks anything up or freezes.  If that doesn't work I will try your suggestions.

    Dwood

    :1013208
Reply
  • Before trying those I am going to try scanning the mac partition from the windows partition with the microsoft security essentials application and see if it picks anything up or freezes.  If that doesn't work I will try your suggestions.

    Dwood

    :1013208
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