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anyone know how to clear this "Mal/HTMLGen-A"

High Risk Website Blocked
  • Location: http://torcache. Access has been blocked as the threat Mal/HTMLGen-A has been found on this website.
  • Return to the page you were previously viewing.
:1017521


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  • Sorry, but with which email you email (even if it was the wrong one) I can't help - we have many email addresses.

    In any case you can submit the URL for checking and if clear SophosLabs will unblock the site (see link in a previous post).  If you haven't done this yet please do.

    Other than that you can completely switch off Web Protection in Preferences (on the 'General' tab), or just allow the site (by adding it to the allowed list).  Example...

    2014-06-04_13-24-46.png

    :1017751

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • Sorry, but with which email you email (even if it was the wrong one) I can't help - we have many email addresses.

    In any case you can submit the URL for checking and if clear SophosLabs will unblock the site (see link in a previous post).  If you haven't done this yet please do.

    Other than that you can completely switch off Web Protection in Preferences (on the 'General' tab), or just allow the site (by adding it to the allowed list).  Example...

    2014-06-04_13-24-46.png

    :1017751

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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