Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 22 replies
  • Subscribers 6 subscribers
  • Views 60853 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Slow browsing after upgrade to Mavericks and SAV for Mac version 9

LKJ

I have a problem. I have SAV 8.0.3c installed on an iMac running OSX 10.7.5, on access protection is enabled and web pages load virtually instantly. I have SAV 9.0.8 installed on an iMac running 10.9.2 and web pages are significantly slowed with on acess enabled. They are slowed to the point I thought something was wrong with my ISP. I still had 8.0.3c installed when I upgraded to Mavericks and eventually updated SAV to 9.0.8. Could there be some residual file left over from 8.0.3c that is slowing things down or is 9.0.8 just slow on Mavericks? I've tried with three different browsers.

TIA

Louis

:1016589


This thread was automatically locked due to age.
Parents
  • 0
    I have had the identical issue with the latest version of free Sophos AV 9.0.8. It is most evident with the latest version of Chrome - 34.0.1847.131. The site most affected is www.speedtest.net where there is about a 12 second delay before the ping portion of the test begins and then the download test is erratic for most servers and the upload portion chokes on some servers and never completes. When the web protection of AV is disabled, things behave are normally - to get 'normal' operation I have had to disable both functions in web protection and it does not change the situation of www.speedtest.net is added to the allowed list. While there is a delay with Firefox 29.0.1 and Safari 7.3, it is not as pronounced and the tests, both download and upload complete normally. Behavior is the same on both a MacBook Pro with 4 gig of RAM and an iMac with 8 gig of RAM. Since all of the browsers appear to have their own built in web protection so some degree, My sense is also that initial launch times on the browsers is affected, but it is just a feeling and has not been properly tested. I am wondering if this might not be a matter of two programs fighting over access to the same data. Your thoughts? Thanks, Dan
    :1017329
Reply
  • 0
    I have had the identical issue with the latest version of free Sophos AV 9.0.8. It is most evident with the latest version of Chrome - 34.0.1847.131. The site most affected is www.speedtest.net where there is about a 12 second delay before the ping portion of the test begins and then the download test is erratic for most servers and the upload portion chokes on some servers and never completes. When the web protection of AV is disabled, things behave are normally - to get 'normal' operation I have had to disable both functions in web protection and it does not change the situation of www.speedtest.net is added to the allowed list. While there is a delay with Firefox 29.0.1 and Safari 7.3, it is not as pronounced and the tests, both download and upload complete normally. Behavior is the same on both a MacBook Pro with 4 gig of RAM and an iMac with 8 gig of RAM. Since all of the browsers appear to have their own built in web protection so some degree, My sense is also that initial launch times on the browsers is affected, but it is just a feeling and has not been properly tested. I am wondering if this might not be a matter of two programs fighting over access to the same data. Your thoughts? Thanks, Dan
    :1017329
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?