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Slow browsing after upgrade to Mavericks and SAV for Mac version 9

I have a problem. I have SAV 8.0.3c installed on an iMac running OSX 10.7.5, on access protection is enabled and web pages load virtually instantly. I have SAV 9.0.8 installed on an iMac running 10.9.2 and web pages are significantly slowed with on acess enabled. They are slowed to the point I thought something was wrong with my ISP. I still had 8.0.3c installed when I upgraded to Mavericks and eventually updated SAV to 9.0.8. Could there be some residual file left over from 8.0.3c that is slowing things down or is 9.0.8 just slow on Mavericks? I've tried with three different browsers.

TIA

Louis

:1016589


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  • I'm having a similar problem -- but with a bit of a twist. After experiencing the slow browsing in Mavericks, I tried to remove my current copy of Sophos and reinstall -- just to do a clean install, and because the application in the Library folder was grayed-out and had the circle with the slash through it -- and I'm unable to get the Remove Sophos Anti-Virus.pkg to run. Manually moving the .app files to the Trash and emptying hasn't helped. Running the fresh download of v9 fails, with this message: "An incompatible product is installed. This software cannot be installed over the existing installation. No changes were made to the existing installation."

    Sorry to be clueless; I've just never encountered this glitch before.

    Thanks --

    Susan

    :1016623
Reply
  • I'm having a similar problem -- but with a bit of a twist. After experiencing the slow browsing in Mavericks, I tried to remove my current copy of Sophos and reinstall -- just to do a clean install, and because the application in the Library folder was grayed-out and had the circle with the slash through it -- and I'm unable to get the Remove Sophos Anti-Virus.pkg to run. Manually moving the .app files to the Trash and emptying hasn't helped. Running the fresh download of v9 fails, with this message: "An incompatible product is installed. This software cannot be installed over the existing installation. No changes were made to the existing installation."

    Sorry to be clueless; I've just never encountered this glitch before.

    Thanks --

    Susan

    :1016623
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