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False negatives?

josephtenzin

Just installed Sophos Anti-Virus Home Edition.

Updated the virus list.

Ran local drive scan.

Results-No Threats Detected

But 4 days ago I ran ClamXav and it found 37 contaminated files:  phsing, Trojan etc.  Did not do anything with the files since removal on ClamXav requires a level of skill that is beyond me.

Why did Sophos miss these files?

Your help is much appreciated.

:1012010


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    Hello Joseph,

    I'd suggest you just post the list of detections and associated files here (ideally the relevant lines from the log). Might be possible that this is sufficient to explain what you observe - if not it'd help to suggest further action.

    Christian

    :1012042
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  • 0

    Hello Joseph,

    I'd suggest you just post the list of detections and associated files here (ideally the relevant lines from the log). Might be possible that this is sufficient to explain what you observe - if not it'd help to suggest further action.

    Christian

    :1012042
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