I cannot manually cleanup detected threats

I ran the Sophos scan for my Mac and got numerous WM97/Thus-T and WM97/Marker-DG Threats.  Most of these were repeated over and over again.  When I attempted clean up the threat, I received "cleanup failed" for every single one of them.  I watched a video you posted on 11/17/13, but my screen looks nothing like your screen--I cannot click on anything to find out where the item is located.  I would appreciate any help you could offer.  Thank you.

A screenshot of what you're seeing would help.  Or maybe look in the log...

• Where are the logs for SAV for Mac?

Here is a screen shot of what I got:

Thanks for the screenshot - that's a lot of items!

Follow the link to the logs thread and watch the video there.  You'll need to look in the log via Console and search for failed cleanups and then you'll know the full path to the items.  Post back extracts of what you see.  Let me know if you need any help with the process.

Thank you for your response, but I need step by step instructions (if possible). I don't know what link you are talking about.  I  appreciate your help.

For speed would you be willing to run the Sophos Diagnostic Utility for Mac on your computer and email the output file to sophossupport@icloud.com ?

The tool can be downloaded from this article...

http://www.sophos.com/en-us/support/knowledgebase/33533.aspx#macgeneral

...and there is a video ther showing how it works and what to do.

I am assuming you were responding to me, and I  will do what you asked.

I can't see an attachment to the email.

Running the script will gather together a copy of the important Sophos log and place them in a file on your desktop.  Can you email the output file on your desktop?  Watch the video to see the file being created.

 I didn't put an attachment on my email yesterday, but put the information you requested in the body of the email itself.  I will attempt to email the output file.

I got a message that "The contents of the attachment doesn't match its file type,"  so I have sent the file in a separate email from my hotmail account.