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Quarantine manager appears to hang clearing threats

I have 8.0.16c on my macbook pro.

It claims to have found OSX/NetWrdRc-A and put it into quarantine manager.

However, no filename or path is specified.

When I "clear up" the software appears to hang - it never stops clearing.

If I clear the threat from the list, then it comes back again after a few moments.

Any thoughts/advice?

Jonathan

:1013170


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Parents

  • Diz previously wrote:

    If this idea doesn't work try the manual delete using Terminal in my first post.


    You should also look in Activity Monitor and using the SophosLabs detailed threat analysis page (linked previously) see if you can kill the processes causing the problem.

    :1013270
Reply

  • Diz previously wrote:

    If this idea doesn't work try the manual delete using Terminal in my first post.


    You should also look in Activity Monitor and using the SophosLabs detailed threat analysis page (linked previously) see if you can kill the processes causing the problem.

    :1013270
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