Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 8 replies
  • Subscribers 6 subscribers
  • Views 14193 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to set up email alert in Sophos Anti Virus for Mac (Preferences > Messaging)

robhadi

Hello,

how does the email alert in Sophos Anti Virus Home Edition for Mac work? There are only three fields for Recipient, Outgoing Email Server and Sender.

There is no field for a port or for an authentication? What kind of email server is Sophos expecting. Does it work at all?

Thank you very much.

:1012602


This thread was automatically locked due to age.
Parents
  • 0

    It's a little bit pointless to make an email alert for a home edition without authentication. That means you should have your own smtp server because almost none of the common email provider is offering a smtp email server without authentication. Nevertheless I found a solution with gmail. There is a gmail smtp server which works without authentication (aspmx.l.google.com). It sends only to other gmail accounts, but this is ok in my case. 

    I tested the email server, with all the settings I am using in Sohpos, with a smtp server test tool (https://www.wormly.com/test_smtp_server). Everything worked fine. But Sophos is not sending any email. I downloaded the EICAR test file. Sophos is alerting but doesn't send any email. 

    Is Sophos' email alert really working? Is there any log for this or is it possible to see in the Console if Sophos is doing anything with the email alert?

    Thank you for your help.

    :1012660
Reply
  • 0

    It's a little bit pointless to make an email alert for a home edition without authentication. That means you should have your own smtp server because almost none of the common email provider is offering a smtp email server without authentication. Nevertheless I found a solution with gmail. There is a gmail smtp server which works without authentication (aspmx.l.google.com). It sends only to other gmail accounts, but this is ok in my case. 

    I tested the email server, with all the settings I am using in Sohpos, with a smtp server test tool (https://www.wormly.com/test_smtp_server). Everything worked fine. But Sophos is not sending any email. I downloaded the EICAR test file. Sophos is alerting but doesn't send any email. 

    Is Sophos' email alert really working? Is there any log for this or is it possible to see in the Console if Sophos is doing anything with the email alert?

    Thank you for your help.

    :1012660
Children
No Data