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Sophos Anti virus scan won't scan

Hello!

Using macbook pro, mountain lion osx, quarantine manager pulled up 2 files named "troj/TdlMbr-D", both are in different file locations and both require manual clean up.

But sophos wont scan anything? I tried full system scan and it just loads about 15% of the bar instantly and says 400k items remaining, and then finishes up about 5 seconds later.

Custom scans arn't doing anything either, ive updated the program and re-booted, now i dont know what to do...?

EDIT: 1st trojan came up on start-up, then another when i opened firefox, and i just connected an external hardive and a third came up?

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  • The files can mostly likely be easily deleted manually, but you need to know where the files are.

    Have a look in the scan log (see page 16 of the guide) for details on the logs.  the quarantine manager should show the path too.

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