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Quarantined file disappeared from the manager

I'm running a scan on my entire hard drive using the Mac OS free edition. I had a warning pop up that a file was infected and quarantined. I opened the quarantine manager per instructions, which had one file in it. I highlighted the file, and when I clicked on the 'more details' button, the file disappeared. The scan is set to just log bad files (rather than move them or clean them up), so this is a bit disconcerting. The only thing I noticed about it was that it was called Info.plist. Any thoughts on whether this is something to worry about?
:1006353


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  • I thought it might be Sophos that was preventing me from copying the suspicious file, so I rebooted in Safe Mode and then I was able to copy the file to a Quarantine folder.

    Now when I scan the copy in either Finder or Path Finder, it shows up as a threat, and Finder no longer shows a preview of the image, just a blank document as in Path Finder.

    I just submitted this file for you to check out. I had to subit it several times - I kept getting a Timed Out page, even though the file is only 90kb.

    I turned off the on-access scanner because the warning window kept appearing while I was trying to submit the file, and then it was successfuly submitted.

    :1006683
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  • I thought it might be Sophos that was preventing me from copying the suspicious file, so I rebooted in Safe Mode and then I was able to copy the file to a Quarantine folder.

    Now when I scan the copy in either Finder or Path Finder, it shows up as a threat, and Finder no longer shows a preview of the image, just a blank document as in Path Finder.

    I just submitted this file for you to check out. I had to subit it several times - I kept getting a Timed Out page, even though the file is only 90kb.

    I turned off the on-access scanner because the warning window kept appearing while I was trying to submit the file, and then it was successfuly submitted.

    :1006683
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