I've already deleted the logs.
I ran Sophos, and it said there were 4 threats. Opened QM, several lines of text appeared then quickly vanished.
I opened the log and at the bottom the 4 threats were listed - 2 were animated gifs, and I don't remember what the others were.
These gifs have been on my computer for several years, but this was the first time I've run a-v software.
I went to the folder, which contains thousands of animated gifs, and deleted the 2 that were listed.
So, as I said, the threats were still there, they had not been moved/deleted by Sophos, I had to do it.
I still have these files on my TM, if you want to see them for some reason.
I don't know what "crucial information" is missing.
I've already said (in two threads) that when threats are detected, they appear in QM for a second or two then disappear. I've already said that I then had to go read the log to see what the threats were. And I've already said I had to manually delete the files after that.
What did I leave out that you need to know?
I'm running 7.3.10c.
And since no one from Sophos seems interested in responding to this issue in my other topic, I'll say it again here:
HOW ABOUT SOME RELEASE NOTES AND A VERSION NUMBER ON THE DOWNLOAD PAGE?!
I'm still waiting for Sophos to let me know which version it was that I downloaded 9 days ago.
I'm not going to install something without knowing which version it is, especially when I've already had trouble with one version and had to downgrade.
I've already deleted the logs.
I ran Sophos, and it said there were 4 threats. Opened QM, several lines of text appeared then quickly vanished.
I opened the log and at the bottom the 4 threats were listed - 2 were animated gifs, and I don't remember what the others were.
These gifs have been on my computer for several years, but this was the first time I've run a-v software.
I went to the folder, which contains thousands of animated gifs, and deleted the 2 that were listed.
So, as I said, the threats were still there, they had not been moved/deleted by Sophos, I had to do it.
I still have these files on my TM, if you want to see them for some reason.
I don't know what "crucial information" is missing.
I've already said (in two threads) that when threats are detected, they appear in QM for a second or two then disappear. I've already said that I then had to go read the log to see what the threats were. And I've already said I had to manually delete the files after that.
What did I leave out that you need to know?
I'm running 7.3.10c.
And since no one from Sophos seems interested in responding to this issue in my other topic, I'll say it again here:
HOW ABOUT SOME RELEASE NOTES AND A VERSION NUMBER ON THE DOWNLOAD PAGE?!
I'm still waiting for Sophos to let me know which version it was that I downloaded 9 days ago.
I'm not going to install something without knowing which version it is, especially when I've already had trouble with one version and had to downgrade.