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on access scanner is off

ebea

"your mac may not be secure". any suggestions on how to get this to remain on? Offline, I  removed program that would not allow me to change the on-access settilng, and opened the file. Then went back online and am updating. What am I missing? thanks.

:1010162


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  • 0

    I know this thread is a little old, but the same error has just started for me (Macbook Pro, Mountain Lion 10.8.2). Is there actually a fix, or should I just hope it resolves itself?

    :1011436
  • 0

    Same here. New MacBook Air, 10.8.2 and the on access scanner is switched off and can't be switched on. The old MBP with Lion still works.

    :1011448
  • 0

    Also here on my IMAC Whit 10.8.3 Sophos 8.0.11 C  All Udates for Sophos

    whats up ?  What can i make ?

    Greetings from Switzerland

    JArre 

    :1011546
  • 0

    Same problem here . . . now with 9.0.3

    On access scanning stopped last night.

    Upgraded to 9.0.3

    Rebooted several times. Deleted plist files.

    Still cannot turn on on-access scanning . . .

    The "Start Scanning" button is NOT grayed out, but clicking on it does nothing and scanning is still off.

    Other solutions??

    BTW, I remember this happening with version 8, and that somehow it got fixed, but I can't seem to make that happen in v9

    :1013573
  • 0

    Same problem here. I downloaded version 9 and it would not let me turn on on-access scanning.

    I'm running OS 10.6.8

    Tried various combinations of reboots/removes/reloads/reinstalls to no avail.

    The error log shows the following:

    com.sophos.intercheck: Info: ic_worker_start: kext not found, attempting to load at 15:26 on 09 October 2013
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: unable to load on access kext at 15:26 on 09 October 2013

    I removed it all and re-downloaded/reinstalled version 8 and it had no complaints. I'd like to use the newest version though....

    Thanks.

    :1013765
  • 0

    I removed the old version and downloaded the a new for osx Yosemite - now on-acces is on :)

    :1019555
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