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MAL/GENERIC-S

inveresk

Im running Sophos antivirus v 8.0.6 on Mountain Lion. It's detected a threat which it identifies as Mal/Generic-S which I've tried to clean up via Quarantine Manager without success. The programme simply runs endlessly. The path and filename are not identified so I have no idea where the problem file is located. 

I believe this is Windows malware but nevertheless I'd like to remove it. Any ideas how I do that?

:1008896


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  • 0
    Agile wrote:

    Does the detection show up in your on-access log or a specific scan log?  It *is* likely Windows-based, and Generic-S is a very generic "catch all" detection family for Live Protection lookups (the infected item could be just about anything, as long as it has a dodgy enough reputation in the cloud).

    It's likely that it was detected on a temporary file that no longer exists, if there's no actual file listed and it fails to clean up (because the file vanished before cleanup started).  If you remove it from the Quarantine manager, does the detection eventually come back?

    The same thing happened to me, and like you said, when I remove it from the Quarantine manager, it DOES come back... please reply and help me, I really need your help. I'm not even going on my email and stuff because of that and I heard that it tracks your passwords...

    :1011208
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  • 0
    Agile wrote:

    Does the detection show up in your on-access log or a specific scan log?  It *is* likely Windows-based, and Generic-S is a very generic "catch all" detection family for Live Protection lookups (the infected item could be just about anything, as long as it has a dodgy enough reputation in the cloud).

    It's likely that it was detected on a temporary file that no longer exists, if there's no actual file listed and it fails to clean up (because the file vanished before cleanup started).  If you remove it from the Quarantine manager, does the detection eventually come back?

    The same thing happened to me, and like you said, when I remove it from the Quarantine manager, it DOES come back... please reply and help me, I really need your help. I'm not even going on my email and stuff because of that and I heard that it tracks your passwords...

    :1011208
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