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How can I remove Troj/Iframe-HJ?

jk10003

I installed Sophos Anti-Virus 8.0.6C for Mac today.  It almost immediately found Troj/Iframe-HJ.  However, when I go to the Quarantine Manager, put in my admin password, and press Clean Up Threat, it says "Cleaning up threats..." but the task never finishes.  Is there another way, or another version, I should be using?  And can anyone tell me anything else about this threat?The Sophos website, http://www.sophos.com/en-us/threat-center/threat-analyses/viruses-and-spyware/Troj~Iframe-HJ/detailed-analysis.aspx  is kind of obscure.

Thanks.

JK

:1008452


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    Andrew,

    Your information has been thorough, and quite straightforward.  Thanks you very much.

    I have pretty much followed all your steps - except that some some the system logs seem to wrap, so they don't go back far enough - and I am now beginning to suspect/hope that the message that appeared might well have been a part of the bank's process, which I suspected at first.  I then could think that, although Sophos discovered the iFrame intrusion in an attachment in my email, that it was not executed, or perhaps could not have even gone past an attempt to download on the Mac, even if it had been executed.  I am greatly hoping that no further sign of intrusion from Sophos indicates that things are safe.

    John

    :1008820
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  • 0

    Andrew,

    Your information has been thorough, and quite straightforward.  Thanks you very much.

    I have pretty much followed all your steps - except that some some the system logs seem to wrap, so they don't go back far enough - and I am now beginning to suspect/hope that the message that appeared might well have been a part of the bank's process, which I suspected at first.  I then could think that, although Sophos discovered the iFrame intrusion in an attachment in my email, that it was not executed, or perhaps could not have even gone past an attempt to download on the Mac, even if it had been executed.  I am greatly hoping that no further sign of intrusion from Sophos indicates that things are safe.

    John

    :1008820
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