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Sophos AV 7.3.8C Crashed MacBook Pro AGAIN!!! Unacceptable Software!!!

NHobbs

Hi,

I really can't believe it!  The 'Auto Update' process within Sophos AV 7.3.8C has completely locked up my MacBook Pro running 10.7.3 and I had to power the thing off!  This software is utterly rubbish, very poor quality.

Again, Sophos Technical Support don't give a **bleep** about their customers, as I have no previous assistance.

:1005397


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    If I can open this up again, I'm using Sophos 7.3.10 as recommended by our University IT policy.  Whenever I try to scan all files on my mac (MacBookPro 2.66 GHz i7, OS X 10.6.8) the scan finishes through about 80%, judging by the progress bar, and then crashes irretrievably.  The only way to recover from this serious crash is to do a power restart.  I have the "scan inside archives and compressed files" deselected and am excluding the boot camp partition as I've seen recommended in other posts.  Still crashes.

    :1005943
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  • 0

    If I can open this up again, I'm using Sophos 7.3.10 as recommended by our University IT policy.  Whenever I try to scan all files on my mac (MacBookPro 2.66 GHz i7, OS X 10.6.8) the scan finishes through about 80%, judging by the progress bar, and then crashes irretrievably.  The only way to recover from this serious crash is to do a power restart.  I have the "scan inside archives and compressed files" deselected and am excluding the boot camp partition as I've seen recommended in other posts.  Still crashes.

    :1005943
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