Cant install

Question

I am trying to instal this software. I get as far as the license agreement and then get asked for a password. it does not seem to be my account password.

Can anyone help?

Ian

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ruckus · Accepted Answer

The password is the same one you would enter to unlock panels in system preference for example. As a test: Open system preferences, go to 'Parental Controls' and click the padlock icon. That prompt is the same as the one that appears when installing SAV.

Watch the video on installing to be clear about the process...

https://www.youtube.com/watch?feature=player_detailpage&v=ZW6laGa-zU4#t=41

Watch the video on installing to be clear about the process...

https://www.youtube.com/watch?feature=player_detailpage&v=ZW6laGa-zU4#t=41 :1017673

Cant install

Submitted a Tech Support Case lately from the Support Portal?