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I Was Duped/Scamed, But Not By Sophos, Per Se?

STB

Hello all,

I have a Mac Mini running 10.6.8. Been a happy Mac user since '93. Anyways, I started having some problems with my Gmail on 9/11/13, oddly enough. I reckon it was just about the time they were upgrading their system. I tried to search Goole/Gmail support and somehow ended up with some dude from India claiming to be Sophos. At the time I'd never heard of Sophos, and never had had a problem with hackers and/or malware.

I was in a bit of a panic, but I did some research and Sophos sounded solid. But I didn't do enough. I ended up giving whoever $200 for support supposedly above and beyond the free MacHomeAV. I did not feel comfortable doing it, but I did. I then canceled my debit card the next day, and got a new one, but I did still pay the $200.

Funny enough I had some new problems. I had been noticing some slowing down ever since the 9/11 episode, but Staurday,11/09/ everything came to a standstill. Turns out I think that standstill was my fault because I recently joined AARP and was filling out a complex questionaire that left a lot of windows open without my knowledge. I eventually cleared that up, but later the same day. I got another call from India.

Gmail

:1014303


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    What was the premise of the call? Normally it's them telling you that your computer has a problem and they want to help.

    I'd be interested if you have any details on who called, where from (I know you mentioned India but it's a large country), the number they called from and what they said. And what did you get for $200? What did they actually do? 

    :1014659
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  • 0

    What was the premise of the call? Normally it's them telling you that your computer has a problem and they want to help.

    I'd be interested if you have any details on who called, where from (I know you mentioned India but it's a large country), the number they called from and what they said. And what did you get for $200? What did they actually do? 

    :1014659
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