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I Was Duped/Scamed, But Not By Sophos, Per Se?

STB

Hello all,

I have a Mac Mini running 10.6.8. Been a happy Mac user since '93. Anyways, I started having some problems with my Gmail on 9/11/13, oddly enough. I reckon it was just about the time they were upgrading their system. I tried to search Goole/Gmail support and somehow ended up with some dude from India claiming to be Sophos. At the time I'd never heard of Sophos, and never had had a problem with hackers and/or malware.

I was in a bit of a panic, but I did some research and Sophos sounded solid. But I didn't do enough. I ended up giving whoever $200 for support supposedly above and beyond the free MacHomeAV. I did not feel comfortable doing it, but I did. I then canceled my debit card the next day, and got a new one, but I did still pay the $200.

Funny enough I had some new problems. I had been noticing some slowing down ever since the 9/11 episode, but Staurday,11/09/ everything came to a standstill. Turns out I think that standstill was my fault because I recently joined AARP and was filling out a complex questionaire that left a lot of windows open without my knowledge. I eventually cleared that up, but later the same day. I got another call from India.

Gmail

:1014303


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    Hello ruckus,

    They found me while I was Googleing for Gmail Support representing themselves as Sophus. I wondered about the connection, but I must I givin them my phone # and then this fellow clearly from India called. The return # 760.722.3267 has been taken out of service, but when this was going on we conversed several times. I just thought it was a local # setup for area residents. I did let them take control of my computer, and I watched as they did things I didn't understand. I think it was all an act, but somehow I did end up with SOPHUS Mac Edition. Although they were suprised I was a Mac user although they adjusted well. I kept asking why the $200 if the Mac Edition is free. They admitted the Mac E was free, but didn't do what they would do in addition to it. I think for the $200 I got just a lot of talk, and a show. The $200 was debited from my account by Hi Tech Solutions, PO Box 2644, Dublin, CA 94568, Tel # 909.247.1947. I am convinced the 2nd call last Saturday was just another attempt to scam me yet again. By the way they called from 866.388.8085.

    I hope this helps because I can't believe I was alone. I think other Mac users may be continuing to be scamed.

    Thanks,

    Steve

    :1014463
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  • 0

    Hello ruckus,

    They found me while I was Googleing for Gmail Support representing themselves as Sophus. I wondered about the connection, but I must I givin them my phone # and then this fellow clearly from India called. The return # 760.722.3267 has been taken out of service, but when this was going on we conversed several times. I just thought it was a local # setup for area residents. I did let them take control of my computer, and I watched as they did things I didn't understand. I think it was all an act, but somehow I did end up with SOPHUS Mac Edition. Although they were suprised I was a Mac user although they adjusted well. I kept asking why the $200 if the Mac Edition is free. They admitted the Mac E was free, but didn't do what they would do in addition to it. I think for the $200 I got just a lot of talk, and a show. The $200 was debited from my account by Hi Tech Solutions, PO Box 2644, Dublin, CA 94568, Tel # 909.247.1947. I am convinced the 2nd call last Saturday was just another attempt to scam me yet again. By the way they called from 866.388.8085.

    I hope this helps because I can't believe I was alone. I think other Mac users may be continuing to be scamed.

    Thanks,

    Steve

    :1014463
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