Guest User!
You are not Sophos Staff.
When I look in finder, it indicates that my iMac as circa 950,000 files.
When Sophos starts scanning, it shows that it has calculated circa 2,100,000 files.
I have excluded any external drives so can anyone please tell me why this scan number is so high?
By the way, I have Mavericks running and also the latest version of Sophos.
Cheers
The exclusion you have is for the on-access scanner. Note the mention of the term 'on-access'...
You need to add an exclusion to the on-demand scan. Open the Scans window and either double-click the white area somewhere or right-click and select 'Scan settings'...
Note: You can also access the scan log from the right-click sub menu...
Once you have the scan settings open you can add an exclusion for 'My Book for Mac' on the exclusions tab.
Hopefully once this is set your scan will run OK. While you're in the scan settings uncheck the scan compressed files option on the 'Options' tab to speed it up even more...
The exclusion you have is for the on-access scanner. Note the mention of the term 'on-access'...
You need to add an exclusion to the on-demand scan. Open the Scans window and either double-click the white area somewhere or right-click and select 'Scan settings'...
Note: You can also access the scan log from the right-click sub menu...
Once you have the scan settings open you can add an exclusion for 'My Book for Mac' on the exclusions tab.
Hopefully once this is set your scan will run OK. While you're in the scan settings uncheck the scan compressed files option on the 'Options' tab to speed it up even more...
