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On-access scanner no longer running

mulepose

Today, all of a sudden, my free Sophos Antivirus for Mac warned me, that the on-access scanner no longer was running. I tried to restart it from within the Preferences, but get an error message that this could not be done.

Whats wrong and how can this problem be solved? (Tried to uninstall and reinstall but the error persisted)

:1003257


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    Hi Andrew,

    many thanks for your feedback here.

    I came across the problem of on-access scanning OFF on startup. It only happens if my Mac is not connected to internet, if it is everything works fine.

    Disabling Live Protection solves this problem.

    What is Live Protection really? Should I be concerned having this feature disabled?

    Thanks!

    Leandro

    :1008377
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  • 0

    Hi Andrew,

    many thanks for your feedback here.

    I came across the problem of on-access scanning OFF on startup. It only happens if my Mac is not connected to internet, if it is everything works fine.

    Disabling Live Protection solves this problem.

    What is Live Protection really? Should I be concerned having this feature disabled?

    Thanks!

    Leandro

    :1008377
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