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On-access scanner no longer running

Today, all of a sudden, my free Sophos Antivirus for Mac warned me, that the on-access scanner no longer was running. I tried to restart it from within the Preferences, but get an error message that this could not be done.

Whats wrong and how can this problem be solved? (Tried to uninstall and reinstall but the error persisted)

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0 Agile over 13 years ago

We are indeed talking about "Enable Live Protection".
However, it sounds like your configuration is defintiely not Live Protection friendly (it sends large datagrams back and forth over DNS when it encounters a suspicious-looking file), and may have problems with auto-update as well.
Your network setup may also be causing problems with on-access scanning, if you've got network shares that auto-connect.
Disabling Live Protection slightly increases your chance of getting false positive detections, and prevents the cloud from gathering automatic telemetry on the detections you do get.
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0 Agile over 13 years ago

We are indeed talking about "Enable Live Protection".
However, it sounds like your configuration is defintiely not Live Protection friendly (it sends large datagrams back and forth over DNS when it encounters a suspicious-looking file), and may have problems with auto-update as well.
Your network setup may also be causing problems with on-access scanning, if you've got network shares that auto-connect.
Disabling Live Protection slightly increases your chance of getting false positive detections, and prevents the cloud from gathering automatic telemetry on the detections you do get.
:1008323
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