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On-access scanner no longer running

mulepose

Today, all of a sudden, my free Sophos Antivirus for Mac warned me, that the on-access scanner no longer was running. I tried to restart it from within the Preferences, but get an error message that this could not be done.

Whats wrong and how can this problem be solved? (Tried to uninstall and reinstall but the error persisted)

:1003257


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  • 0

    Greetings,

    I am running the Home Edition under OS X 10.6.8.

    The system log reports that I upgraded from "Version 4.78, 04 June 2012" to "Version 4.79,  02 July 2012" on 17JUL12.

    Since that time, com.sophos.intercheck reports "Fatal Error" when attempting to start, then com.apple.launchd reports that com.sophos.intercheck "Exited with exit code: 22".

    com.apple.launchd then reports com.sophos.intercheck "Throttling respawn: Will start in 2 seconds"

    Sophos then launches and continues this launch/failure iteration UNTIL I connect the system to the Internet.

    Sophos will then successfully start and I can take the system off the net without any apparent further issue.

    Version 4.78 did not exhibit this behavior on this Mac.

    2 QUESTIONS:

    - Is this the expected default behavior for 4.79?

    - Is there a configuration variable that I can change so that Sophos does not interminably "thrash" while waiting for an Internet connection?

    Thank you.

    Regards,

    - Jim

    :1008279
Reply
  • 0

    Greetings,

    I am running the Home Edition under OS X 10.6.8.

    The system log reports that I upgraded from "Version 4.78, 04 June 2012" to "Version 4.79,  02 July 2012" on 17JUL12.

    Since that time, com.sophos.intercheck reports "Fatal Error" when attempting to start, then com.apple.launchd reports that com.sophos.intercheck "Exited with exit code: 22".

    com.apple.launchd then reports com.sophos.intercheck "Throttling respawn: Will start in 2 seconds"

    Sophos then launches and continues this launch/failure iteration UNTIL I connect the system to the Internet.

    Sophos will then successfully start and I can take the system off the net without any apparent further issue.

    Version 4.78 did not exhibit this behavior on this Mac.

    2 QUESTIONS:

    - Is this the expected default behavior for 4.79?

    - Is there a configuration variable that I can change so that Sophos does not interminably "thrash" while waiting for an Internet connection?

    Thank you.

    Regards,

    - Jim

    :1008279
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