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On-access scanner no longer running

mulepose

Today, all of a sudden, my free Sophos Antivirus for Mac warned me, that the on-access scanner no longer was running. I tried to restart it from within the Preferences, but get an error message that this could not be done.

Whats wrong and how can this problem be solved? (Tried to uninstall and reinstall but the error persisted)

:1003257


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    For all other users I've been in contact with, the issue was resolved by letting autoupdate complete another update and/or selecting update now and then re-enabling on-access scanning.

    Personally, I have got myself into a position before where I killed InterCheck through some convoluted skullduggery and got into the situation you describe... I was able to fix it that time by ensuring on-access was disabled (not hard when it won't allow anything else), rebooting the computer, running an update check, and then re-enabling it.

    :1003277
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  • 0

    For all other users I've been in contact with, the issue was resolved by letting autoupdate complete another update and/or selecting update now and then re-enabling on-access scanning.

    Personally, I have got myself into a position before where I killed InterCheck through some convoluted skullduggery and got into the situation you describe... I was able to fix it that time by ensuring on-access was disabled (not hard when it won't allow anything else), rebooting the computer, running an update check, and then re-enabling it.

    :1003277
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