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On-access scanner no longer running

Today, all of a sudden, my free Sophos Antivirus for Mac warned me, that the on-access scanner no longer was running. I tried to restart it from within the Preferences, but get an error message that this could not be done.

Whats wrong and how can this problem be solved? (Tried to uninstall and reinstall but the error persisted)

:1003257


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Parents
  • An update was pushed yesterday to update to 7.3.1 from 7.3.0, and it appears that on-access scanning doesn't get automatically re-enabled for all users after the update.  Select Open Preferences... from the Shield menu, click On-access scanning, authenticate, and click the Start Scanning button and scanning should resume.

    :1003263
Reply
  • An update was pushed yesterday to update to 7.3.1 from 7.3.0, and it appears that on-access scanning doesn't get automatically re-enabled for all users after the update.  Select Open Preferences... from the Shield menu, click On-access scanning, authenticate, and click the Start Scanning button and scanning should resume.

    :1003263
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