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OS hangs on login

gimpster

I recently installed Sophos Anti-Virus for Mac Home Edition on my 2011 MacBook Pro, however I had a major issue with it that forced me to uninstall it. I found that after rebooting, I would sign in and then the OS would hang indefinitely. My computer was unusable because I could not sign in. I was able to repro this condition at least 6 times in a row. I eventually had to boot into Safe Mode to uninstall the software and as soon as I did, I rebooted and the OS was back to normal operation. Are there any known issues with this hardware or any information I can gather to help diagnose the problem?

:1002987


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    Actually, the system log should indicate where the issue lies... it should report what causes the hang, or at least what stage the login process was at when you had to force a reboot.

    Console.app -> FILES -> system.log

    By this point, the log file will have rotated though, so you might actually have to look in /var/log/ for one of the system.log.#.bz2 archives to locate the issue.

    :1003075
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  • 0

    Actually, the system log should indicate where the issue lies... it should report what causes the hang, or at least what stage the login process was at when you had to force a reboot.

    Console.app -> FILES -> system.log

    By this point, the log file will have rotated though, so you might actually have to look in /var/log/ for one of the system.log.#.bz2 archives to locate the issue.

    :1003075
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