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Sophos detects Evernote as a trojan

nileshkc

Sophos detects evernote as a trojan and crashes evernote when it tries to synch on mac osx mountain lion. Please fix because I cant use evernote

:1011642


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    rjtumble wrote:

    Ths is still happening to me.  Each time I open Evernote (the latest version, 5.4.5) the Sophos quarantine manager opens up while Evernote is syncing, then Evernote crashes.  

    What information do you need to resolve this?  I'm on Sophos Version 8.0.22.

    Version 8 is being retired soon.  First thing: I'd suggest upgrading to version 9 (just run the installer over the top of 8) and test again.

    If it's a pure detection issue this probably won't fix it (samples to SophosLabs required etc.) but it's best to be on v9 going forwards.

    If you still have the problem look in the /Library/Logs/Sophos Anti-Virus.log for what is being detected.

    Post back what you find.

    :1015815
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  • 0
    rjtumble wrote:

    Ths is still happening to me.  Each time I open Evernote (the latest version, 5.4.5) the Sophos quarantine manager opens up while Evernote is syncing, then Evernote crashes.  

    What information do you need to resolve this?  I'm on Sophos Version 8.0.22.

    Version 8 is being retired soon.  First thing: I'd suggest upgrading to version 9 (just run the installer over the top of 8) and test again.

    If it's a pure detection issue this probably won't fix it (samples to SophosLabs required etc.) but it's best to be on v9 going forwards.

    If you still have the problem look in the /Library/Logs/Sophos Anti-Virus.log for what is being detected.

    Post back what you find.

    :1015815
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