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On access scanning problem

Adrian1

I have installed Sophos AV for Mac installed on Mac Pro. All my downloads are normally directed to a folder on a separate volume. On access scanning works fine if I download any of the eicar file to anywhere on the drive containing the System and User directories. However, if I download to anywhere on the volume containing my Downloads folder, Sophos doesn't see it, nor does it do anything if I unzip eicar. If I do a manual scan then eicar is detected. Permissions on the problematic volume are:

Adrian(Me) read & write

Staff: read & write

everyone: Read Only

Any ideas?

Adrian

:1000080


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  • 0

    What sort of Volume is the is Download Folder stored on? Is this a separate partition,  an external drive (USB, FireWire?) or maybe Network Storage?

    :1000083
  • 0

    It's just another internal volume on another physical disk. The disk has two volumes, my emergency boot/repair volume and what I call "Spare" for downloads, scratch space etc. Everything checks out OK on it.

    If I try downloading eicar to a USB stick it is detected correctly.

    Adrian

    :1000088
  • 0

    Strange, but this problem seems to have been resolved by the simple expedient of copying everything off the offending volume, deleting the partition then recreating it. I copied everything back then recreated new folders and copied across contents of original folders. All the folder and file permissions are the same as before.

    Go figure!

    :1000236