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Unable to reinstall Mac Home AV free ed

greiggy

I have used this successfully for a while, but the upgrade to Mavericks and 9.1 seems to have killed it. The auto-update became sporadic and then gave continual authentication errors. It did manage to complete a scan, but the progress window showed otherwise. All a bit flaky.

I decided to remove it with AppZapper and reinstall. The installer runs, but it quits with an "unable to install" message. What is the wisdom on this?

:1015083


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    Hornet wrote:

    I tried this, entered my password in terminal, and received "sudo: ./remove_v9.sh: command not found"  what am I doing wrong

    = = = = =

    That's what was happening to me. I'm left with Sophos half in, hal;f out -- apprently functioning but I am unable to reinstall and e.g. open the quarantine, or on the other hand, uninstall.

    I would appreciate a process to overcome this.

    :1015957
Reply
  • 0

    Hornet wrote:

    I tried this, entered my password in terminal, and received "sudo: ./remove_v9.sh: command not found"  what am I doing wrong

    = = = = =

    That's what was happening to me. I'm left with Sophos half in, hal;f out -- apprently functioning but I am unable to reinstall and e.g. open the quarantine, or on the other hand, uninstall.

    I would appreciate a process to overcome this.

    :1015957
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