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Unable to reinstall Mac Home AV free ed

greiggy

I have used this successfully for a while, but the upgrade to Mavericks and 9.1 seems to have killed it. The auto-update became sporadic and then gave continual authentication errors. It did manage to complete a scan, but the progress window showed otherwise. All a bit flaky.

I decided to remove it with AppZapper and reinstall. The installer runs, but it quits with an "unable to install" message. What is the wisdom on this?

:1015083


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    Paid for is 90% the same as the free - you just get central management and a few changes in folder layout.  With the paid version you do get 24/7 support and could then log a ticket with them.  However the free version doesn't have email/phone support - just the online help, videos, PDF manual, and this community.

    Curious about the script.  Did it run OK?  Any errors?  Maybe you can pipe the output to a text file and paste that back (use the 'Insert Code' option in the reply window for extracts or attach the entire text file).  Example:

    sudo ./remove_v9.sh > uninstall_sav9_out.txt
    :1015267
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  • 0

    Paid for is 90% the same as the free - you just get central management and a few changes in folder layout.  With the paid version you do get 24/7 support and could then log a ticket with them.  However the free version doesn't have email/phone support - just the online help, videos, PDF manual, and this community.

    Curious about the script.  Did it run OK?  Any errors?  Maybe you can pipe the output to a text file and paste that back (use the 'Insert Code' option in the reply window for extracts or attach the entire text file).  Example:

    sudo ./remove_v9.sh > uninstall_sav9_out.txt
    :1015267
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