Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to reinstall Mac Home AV free ed

I have used this successfully for a while, but the upgrade to Mavericks and 9.1 seems to have killed it. The auto-update became sporadic and then gave continual authentication errors. It did manage to complete a scan, but the progress window showed otherwise. All a bit flaky.

I decided to remove it with AppZapper and reinstall. The installer runs, but it quits with an "unable to install" message. What is the wisdom on this?

:1015083


This thread was automatically locked due to age.
Parents
  • Oh, looks like you need to type...

    chmod +x remove_v9.sh

    ...before typing the command that runs the script.  Reason being that downloading the file and changing the extensions means the script isn't seen by the filesystem as a 'runnable' file.  If you need a demo watch/listen to the video below.

    :1015153
Reply
  • Oh, looks like you need to type...

    chmod +x remove_v9.sh

    ...before typing the command that runs the script.  Reason being that downloading the file and changing the extensions means the script isn't seen by the filesystem as a 'runnable' file.  If you need a demo watch/listen to the video below.

    :1015153
Children
No Data