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Unable to reinstall Mac Home AV free ed

greiggy

I have used this successfully for a while, but the upgrade to Mavericks and 9.1 seems to have killed it. The auto-update became sporadic and then gave continual authentication errors. It did manage to complete a scan, but the progress window showed otherwise. All a bit flaky.

I decided to remove it with AppZapper and reinstall. The installer runs, but it quits with an "unable to install" message. What is the wisdom on this?

:1015083


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  • 0

    You mean the folder for Sophos Anti-Virus is no longer there and hence you don't have the script?

    I've (hopefully) attached it below.  Save it to your desktop.  You'll need to change the file extensions from .sh.txt to just .sh...

    2013-12-19_10-02-42.png

    Then open Terminal and run as described before.  It should look like this...

    2013-12-19_10-05-04.png

    :1015127
Reply
  • 0

    You mean the folder for Sophos Anti-Virus is no longer there and hence you don't have the script?

    I've (hopefully) attached it below.  Save it to your desktop.  You'll need to change the file extensions from .sh.txt to just .sh...

    2013-12-19_10-02-42.png

    Then open Terminal and run as described before.  It should look like this...

    2013-12-19_10-05-04.png

    :1015127
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