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Unable to reinstall Mac Home AV free ed

greiggy

I have used this successfully for a while, but the upgrade to Mavericks and 9.1 seems to have killed it. The auto-update became sporadic and then gave continual authentication errors. It did manage to complete a scan, but the progress window showed otherwise. All a bit flaky.

I decided to remove it with AppZapper and reinstall. The installer runs, but it quits with an "unable to install" message. What is the wisdom on this?

:1015083


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    Still struggling with this.

    Have uninstalled using the Sophos uninstaller, secure emptied the trash, rebooted, attempted to reinstall. A few attempts now. I get the same "Failed to install' message.

    I notice that the menubar icon is still appearing despite all the uninstalls...

    :1015095
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  • 0

    Still struggling with this.

    Have uninstalled using the Sophos uninstaller, secure emptied the trash, rebooted, attempted to reinstall. A few attempts now. I get the same "Failed to install' message.

    I notice that the menubar icon is still appearing despite all the uninstalls...

    :1015095
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