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clean up failed,

klalee

Scanned my Mac which took about 22 hours. Dialog box says one threat found and issues detected.

Opened Quarantine Manager which displayed the threat and a file name with the option to clean up. Clean up failed. Now only options are to Reveal In Finder which shows a long list of code or Clear From List. If I clear from list, does that take the threat away?

Issues detected - what do I do about those?

Thank you.

:1013621


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    I would 'Log only' when a threat is found.  It does mean you have to open the Quarantine Manager, but the advantage is you get to see what the threat is, the file, the path, etc.  You get check where the thing came from and learn a bit about it (to avoid it in the future).

    Also let's say a friend (with a Windows computer and no antivirus/ no up to date antivirus) gives you a USB pen drive with a lot of files on it - all seemingly important to your friend.  You plug in the drive to access one file and SAV jumps in and deletes all the malicious ones.  You'll have to hand the drive back and explain the files are gone.  Far better to say the files are there but 'you need to get an antivirus program'.

    'what do i list'?  You mean 'Scan Items'?  Under the custom scan on the 'Scan Items' tab click the plus (+) and you'll be looking at the top level of the hard drive.  Just click 'open' straightaway to select the whole drive.  The item listed will be the root of the hard drive ( / ) shown as a forward slash.

    :1013643
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  • 0

    I would 'Log only' when a threat is found.  It does mean you have to open the Quarantine Manager, but the advantage is you get to see what the threat is, the file, the path, etc.  You get check where the thing came from and learn a bit about it (to avoid it in the future).

    Also let's say a friend (with a Windows computer and no antivirus/ no up to date antivirus) gives you a USB pen drive with a lot of files on it - all seemingly important to your friend.  You plug in the drive to access one file and SAV jumps in and deletes all the malicious ones.  You'll have to hand the drive back and explain the files are gone.  Far better to say the files are there but 'you need to get an antivirus program'.

    'what do i list'?  You mean 'Scan Items'?  Under the custom scan on the 'Scan Items' tab click the plus (+) and you'll be looking at the top level of the hard drive.  Just click 'open' straightaway to select the whole drive.  The item listed will be the root of the hard drive ( / ) shown as a forward slash.

    :1013643
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