Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 6 subscribers
  • Views 16567 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

clean up failed,

klalee

Scanned my Mac which took about 22 hours. Dialog box says one threat found and issues detected.

Opened Quarantine Manager which displayed the threat and a file name with the option to clean up. Clean up failed. Now only options are to Reveal In Finder which shows a long list of code or Clear From List. If I clear from list, does that take the threat away?

Issues detected - what do I do about those?

Thank you.

:1013621


This thread was automatically locked due to age.
Parents
  • 0

    OK. I placed the /Volumes/Time Machine Backups/ in the excluded items section under the preferences menu. There's a box below which asks When a threat is found:  default choice is deny access. Shouldn't clear up threat or delete threat be chosen?

    Under custom scan, what do I list ............Macintosh HD? Or selected files?

    :1013637
Reply
  • 0

    OK. I placed the /Volumes/Time Machine Backups/ in the excluded items section under the preferences menu. There's a box below which asks When a threat is found:  default choice is deny access. Shouldn't clear up threat or delete threat be chosen?

    Under custom scan, what do I list ............Macintosh HD? Or selected files?

    :1013637
Children
No Data