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clean up failed,

Scanned my Mac which took about 22 hours. Dialog box says one threat found and issues detected.

Opened Quarantine Manager which displayed the threat and a file name with the option to clean up. Clean up failed. Now only options are to Reveal In Finder which shows a long list of code or Clear From List. If I clear from list, does that take the threat away?

Issues detected - what do I do about those?

Thank you.

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0 Diz over 11 years ago

The complete path will be in the log file. The path starts 'backups.backupdb' hence see the the very bottom of this article...
http://www.sophos.com/en-us/support/knowledgebase/118117.aspx
You could just exclude the /Volume/Time Machine folder from future scans, clear the item from the quarantine manager and still be OK. The files are locked up in the archive and will be overwritten when the MyPassport hard drive fills up.
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0 Diz over 11 years ago

The complete path will be in the log file. The path starts 'backups.backupdb' hence see the the very bottom of this article...
http://www.sophos.com/en-us/support/knowledgebase/118117.aspx
You could just exclude the /Volume/Time Machine folder from future scans, clear the item from the quarantine manager and still be OK. The files are locked up in the archive and will be overwritten when the MyPassport hard drive fills up.
:1013631
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