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clean up failed,

klalee

Scanned my Mac which took about 22 hours. Dialog box says one threat found and issues detected.

Opened Quarantine Manager which displayed the threat and a file name with the option to clean up. Clean up failed. Now only options are to Reveal In Finder which shows a long list of code or Clear From List. If I clear from list, does that take the threat away?

Issues detected - what do I do about those?

Thank you.

:1013621


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  • 0

    Threat is Troj/ObfjS-BK

    Path and filename: /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-03-2...

                                   /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-03-2...

                                   /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-04-0...

    Recommended action is maual cleanup which I tried to do, but couldn't get the file name into the Quarantine Manager custom scan box. When I clicked on scan now, it took me to the Sophos website for information about Trojans.

    I must be doing something wrong, but I don't know what!

    :1013629
Reply
  • 0

    Threat is Troj/ObfjS-BK

    Path and filename: /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-03-2...

                                   /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-03-2...

                                   /Volumes/MyPassport/Backups.backupdb/Kathleen Lee's Computer/2012-04-0...

    Recommended action is maual cleanup which I tried to do, but couldn't get the file name into the Quarantine Manager custom scan box. When I clicked on scan now, it took me to the Sophos website for information about Trojans.

    I must be doing something wrong, but I don't know what!

    :1013629
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