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Sopho Anti-Virus for Mac stops and crashes during scan when it updates in OSX 10.8

gkolsson

I had the other problems with Sophos Anti-Virus for Mac when I upgraded to 10.8, but those were fixed with the update on Aug. 10, 2012. However, Sophos can not complete a scan if update comes up during the scan. The program crashes during that update.  I have scanned successfully for both local scan and custom scan of my MacBook Pro drive if I turn off the wi-fi to the computer. I don't have to turn the wi-fi off itself, but just to the computer.  Now, sometimes it will update several times during a scan before an update causes the program to crash, but usually it is the first scan. Is Sophos looking into this?  I believe I saw this problem with updates mentioned in some thread, but I can not find it now.  I am using version 8.06C.  I did not have this problem before updating to 10.8, so I am sure this problem is due to an incompatibility of Sophos with Mountain Lion.  Without a fix, I can still set up a scan in the middle of the night, but I have to turn the wi-fi off to my computer before retiring for the night. Thanks for any help.

:1009476


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    i can verify the auto update is still causing sophos to crash -- at least thats what i turned off based on this thread and it's finally more than 1/2 way thru scanning... prior it would just inexplicably close itself - no errors or warnings just disappear - even though i had updated it PRIOR to scanning.  its a fresh install - since the previous version did not update itself after i upgraded to 10.8.  not sure why the app insists on annoucning how many quarantine files there are in a prompt window - even though the scan operation is ongoing. 

    :1011660
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  • 0

    i can verify the auto update is still causing sophos to crash -- at least thats what i turned off based on this thread and it's finally more than 1/2 way thru scanning... prior it would just inexplicably close itself - no errors or warnings just disappear - even though i had updated it PRIOR to scanning.  its a fresh install - since the previous version did not update itself after i upgraded to 10.8.  not sure why the app insists on annoucning how many quarantine files there are in a prompt window - even though the scan operation is ongoing. 

    :1011660
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