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On-access scanning not working

Kobi_Haron

I have similar issues as some other people here.

  • The menu bar is grayed, is says "On-access scanning not working" and there is no way that I know of to get it to be black.
  • There are occasional messages on the screen to the effect that Sophos doesn't work
  • The log file says, repeatedly, that com.sophos.intercheck: Fatal Error: Unable to initialise virus detection engine [0x00135240] Sophos Anti-Virus cannot continue
  • I installed Mountain Lion about 2 months ago but this behavior regarding "On-access" appears only in the last few hours.
  • I have deleted Sophos and then reinstalled it, with no changes.

For me this problem is new but I see that other people see it for a couple of months. I wonder if there is a workaround.

Thank you for giving away this fine program.

:1010592


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    I had hoped for a reply as my problem did not quite fit those above.

    I have downloded the latest version which is 8.0.8.1, not 8.0.8.1c as mentioned.

    I used the remover on the old version, installed and it showed in the menu bar as updating, and then went grey again was before and says IOn-Access Scanning is Disabled'. Manual updating of the definitions works fine, but that's not quite the point!

    Cheers, Colin

    :1010910
Reply
  • 0

    I had hoped for a reply as my problem did not quite fit those above.

    I have downloded the latest version which is 8.0.8.1, not 8.0.8.1c as mentioned.

    I used the remover on the old version, installed and it showed in the menu bar as updating, and then went grey again was before and says IOn-Access Scanning is Disabled'. Manual updating of the definitions works fine, but that's not quite the point!

    Cheers, Colin

    :1010910
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