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On-access scanning not working

Kobi_Haron

I have similar issues as some other people here.

  • The menu bar is grayed, is says "On-access scanning not working" and there is no way that I know of to get it to be black.
  • There are occasional messages on the screen to the effect that Sophos doesn't work
  • The log file says, repeatedly, that com.sophos.intercheck: Fatal Error: Unable to initialise virus detection engine [0x00135240] Sophos Anti-Virus cannot continue
  • I installed Mountain Lion about 2 months ago but this behavior regarding "On-access" appears only in the last few hours.
  • I have deleted Sophos and then reinstalled it, with no changes.

For me this problem is new but I see that other people see it for a couple of months. I wonder if there is a workaround.

Thank you for giving away this fine program.

:1010592


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    I too had the same problem and found somewhere on the board (I'm sorry to say I can't find where now) to delete preferences when the program is uninstalled. I guess the preferences from the previous program are still there unless you actually manually delete them. Then I reinstalled a new version. It did not work again with the same message, so I restarted my computer, and it is now working. Not sure if you tried it but it might help.

    :1010668
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  • 0

    I too had the same problem and found somewhere on the board (I'm sorry to say I can't find where now) to delete preferences when the program is uninstalled. I guess the preferences from the previous program are still there unless you actually manually delete them. Then I reinstalled a new version. It did not work again with the same message, so I restarted my computer, and it is now working. Not sure if you tried it but it might help.

    :1010668
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