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On-access scanning not working

I have similar issues as some other people here.

  • The menu bar is grayed, is says "On-access scanning not working" and there is no way that I know of to get it to be black.
  • There are occasional messages on the screen to the effect that Sophos doesn't work
  • The log file says, repeatedly, that com.sophos.intercheck: Fatal Error: Unable to initialise virus detection engine [0x00135240] Sophos Anti-Virus cannot continue
  • I installed Mountain Lion about 2 months ago but this behavior regarding "On-access" appears only in the last few hours.
  • I have deleted Sophos and then reinstalled it, with no changes.

For me this problem is new but I see that other people see it for a couple of months. I wonder if there is a workaround.

Thank you for giving away this fine program.

:1010592


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Parents
  • I was surprised at the number of people with the same problem.

    The Anti-virus had been working fine since I installed it a few months ago when I also stared to get the error message that the "on-access scanning is not working"

    I checked the preferences and under the "On-access scanning" tab, there is a red light and the statement "The on-access scanner is off" and there is no way to change the status.

    This has only started happening a few days ago.

    I, too, uninstalled and re-installed the software but to no avail.

    What's happening - am I protected or should I install another anti-virus software???

    :1010650
Reply
  • I was surprised at the number of people with the same problem.

    The Anti-virus had been working fine since I installed it a few months ago when I also stared to get the error message that the "on-access scanning is not working"

    I checked the preferences and under the "On-access scanning" tab, there is a red light and the statement "The on-access scanner is off" and there is no way to change the status.

    This has only started happening a few days ago.

    I, too, uninstalled and re-installed the software but to no avail.

    What's happening - am I protected or should I install another anti-virus software???

    :1010650
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