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On-access scanning not working

I have similar issues as some other people here.

  • The menu bar is grayed, is says "On-access scanning not working" and there is no way that I know of to get it to be black.
  • There are occasional messages on the screen to the effect that Sophos doesn't work
  • The log file says, repeatedly, that com.sophos.intercheck: Fatal Error: Unable to initialise virus detection engine [0x00135240] Sophos Anti-Virus cannot continue
  • I installed Mountain Lion about 2 months ago but this behavior regarding "On-access" appears only in the last few hours.
  • I have deleted Sophos and then reinstalled it, with no changes.

For me this problem is new but I see that other people see it for a couple of months. I wonder if there is a workaround.

Thank you for giving away this fine program.

:1010592


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Parents
  • I have the same exact problem.  Running on MacBook Pro with latest Mtn Lion and latest Sophos.  Removed and reinstalled Sophos, no change.

    Sophos had been running successfully for many months on this Mac.  This is a new problem.  Help!

    :1010638
Reply
  • I have the same exact problem.  Running on MacBook Pro with latest Mtn Lion and latest Sophos.  Removed and reinstalled Sophos, no change.

    Sophos had been running successfully for many months on this Mac.  This is a new problem.  Help!

    :1010638
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