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Icon on menu bar

Eychenboom

Just installed anti-virus Sophos v8 for home.  Ran a check of my whole computer and got a clean report.  My question:  On the menu bar there was a small black icon and a small black arrow cascading downward indicating activity.   After the scan the icon ceased any movement.   When I restarted the computer, the icon disappeared.  Thinking that it would appear when scanning other files, I had another file checked; however, the menu bar icon didn't appear.  Can anyone let me know about this menu bar icon -- what it indicates an what happened to it and how can I get it back?  Thanks

:1005949


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    The downward-facing arrow indicates it is in the middle of downloading and installing a software update.  Likely something broke when you restarted during the install.

    Try running the Sophos Anti-Virus app, and selecting "Update Now" from the Sophos Anti-Virus menu.  Hopefully this will complete your software update and restore the icon in the menu bar.

    :1006541
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  • 0

    The downward-facing arrow indicates it is in the middle of downloading and installing a software update.  Likely something broke when you restarted during the install.

    Try running the Sophos Anti-Virus app, and selecting "Update Now" from the Sophos Anti-Virus menu.  Hopefully this will complete your software update and restore the icon in the menu bar.

    :1006541
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