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Kernel Panics in Mountain Lion 10.8.2 (Sophos Mac Home Edition 8.0.6C)

fdtd

Hi there:

I've been having regular, often hourly, system crashes that start off with one program (e.g.. Firefox) not responding, which then spreads through to other programs. Force Quitting does not work, and requires a forced restart.

They're probably *kernel panics*: Crash Report (below) traces the problem to InterCheck / Sophos

I hoped that a 10.8.2 update and / or clean install might have made a difference. It hasn't.

The problem sometimes, though not always, occurs with Time Machine Backups, so I've excluded Time Capsule/Data, but to no avail.

I'd appreciate any advice, but I've had to uninstall for the moment as I'm losing too much work time, and am using ClamXav until the 8.0.7 update arrives.

With thanks in advance.

CRASH REPORT

Interval Since Last Panic Report:  62562 sec

Panics Since Last Report:          2
 

Sun Sep 23 19:34:33 2012

panic(cpu 1 caller 0xffffff80152b7bd5): Kernel trap at 0xffffff8015311d2c, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000000000d0, CR3: 0x00000001e82bc064, CR4: 0x00000000000206e0

RAX: 0xffffff8027d0a3b0, RBX: 0x0000000000008000, RCX: 0xffffff8015826dd8, RDX: 0x0000000000008000

RSP: 0xffffff81058c3ae0, RBP: 0xffffff81058c3b20, RSI: 0xffffff802bd5b580, RDI: 0x0000000000000000

R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000000000010, R11: 0xffffff802bd5b5b8

R12: 0xffffff80ff68cc00, R13: 0xffffff80289ad000, R14: 0x0000000000000000, R15: 0xffffff802bd5b580

RFL: 0x0000000000010282, RIP: 0xffffff8015311d2c, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00000000000000d0, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff81058c3780 : 0xffffff801521d626

0xffffff81058c37f0 : 0xffffff80152b7bd5

0xffffff81058c39c0 : 0xffffff80152ce4ed

0xffffff81058c39e0 : 0xffffff8015311d2c

0xffffff81058c3b20 : 0xffffff7f975ca5e4

0xffffff81058c3ca0 : 0xffffff8015551f66

0xffffff81058c3ce0 : 0xffffff801559813a

0xffffff81058c3dd0 : 0xffffff80155a08ad

0xffffff81058c3ed0 : 0xffffff80155a0535

0xffffff81058c3f60 : 0xffffff80155e1533

0xffffff81058c3fb0 : 0xffffff80152cea1d

      Kernel Extensions in backtrace:

         com.sophos.kext.sav(8.0.4)[898EB02E-4A1D-1F59-6625-C0466041D6C4]@0xffffff7f975c8000->0xffffff7f975ccfff

BSD process name corresponding to current thread: InterCheck

Mac OS version:

12C54

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel slide:     0x0000000015000000

Kernel text base: 0xffffff8015200000

System model name: MacBookPro6,1 (Mac-F22589C8)

System uptime in nanoseconds: 69227159690641

last loaded kext at 61732375359078: com.apple.driver.AppleUSBCDC            4.1.22 (addr 0xffffff7f975d2000, size 16384)

last unloaded kext at 61957777840552: com.apple.driver.AppleUSBCDC            4.1.22 (addr 0xffffff7f975d2000, size 12288)

loaded kexts:

com.sophos.kext.sav            8.0.4

com.apple.filesystems.afpfs            10.0

com.apple.nke.asp_tcp            7.0.0

com.apple.driver.AppleHWSensor            1.9.5d0

com.apple.iokit.IOBluetoothSerialManager            4.0.9f33

com.apple.filesystems.autofs            3.0

com.apple.driver.AudioAUUC            1.60

com.apple.driver.AGPM            100.12.69

com.apple.driver.AppleMikeyHIDDriver            122

com.apple.driver.AppleHDA            2.3.1f2

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport            4.0.9f33

com.apple.iokit.IOUserEthernet            1.0.0d1

com.apple.GeForce            8.0.0

com.apple.driver.AppleMikeyDriver            2.3.1f2

com.apple.driver.ACPI_SMC_PlatformPlugin            1.0.0

com.apple.driver.AppleSMCLMU            2.0.2d0

com.apple.Dont_Steal_Mac_OS_X            7.0.0

com.apple.driver.ApplePolicyControl            3.2.11

com.apple.driver.AppleLPC            1.6.0

com.apple.driver.AppleUpstreamUserClient            3.5.10

com.apple.driver.AppleIntelHDGraphics            8.0.0

com.apple.driver.AppleIntelHDGraphicsFB            8.0.0

com.apple.driver.AppleSMCPDRC            1.0.0

com.apple.driver.AppleMuxControl            3.2.11

com.apple.driver.AppleMCCSControl            1.0.33

com.apple.driver.SMCMotionSensor            3.0.2d6

com.apple.driver.AppleUSBTCButtons            235.4

com.apple.driver.AppleIRController            320.15

com.apple.driver.AppleUSBTCKeyboard            235.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless            1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1

com.apple.BootCache            34

com.apple.iokit.SCSITaskUserClient            3.5.1

com.apple.driver.XsanFilter            404

com.apple.iokit.IOAHCIBlockStorage            2.2.2

com.apple.driver.AirPort.Brcm4331            602.15.22

com.apple.driver.AppleAHCIPort            2.4.1

com.apple.driver.AppleFWOHCI            4.9.6

com.apple.driver.AppleUSBHub            5.2.5

com.apple.iokit.AppleBCM5701Ethernet            3.2.5b3

com.apple.driver.AppleUSBEHCI            5.4.0

com.apple.driver.AppleEFINVRAM            1.6.1

com.apple.driver.AppleSmartBatteryManager            161.0.0

com.apple.driver.AppleRTC            1.5

com.apple.driver.AppleACPIButtons            1.6

com.apple.driver.AppleHPET            1.7

com.apple.driver.AppleSMBIOS            1.9

com.apple.driver.AppleACPIEC            1.6

com.apple.driver.AppleAPIC            1.6

com.apple.driver.AppleIntelCPUPowerManagementClient            196.0.0

com.apple.nke.applicationfirewall            4.0.39

com.apple.security.quarantine            2

com.apple.driver.AppleIntelCPUPowerManagement            196.0.0

com.apple.security.SecureRemotePassword            1.0

com.apple.iokit.IOSerialFamily            10.0.6

com.apple.kext.triggers            1.0

com.apple.driver.DspFuncLib            2.3.1f2

com.apple.iokit.IOAudioFamily            1.8.9fc10

com.apple.kext.OSvKernDSPLib            1.6

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport            4.0.9f33

com.apple.iokit.IOSurface            86.0.3

com.apple.driver.IOPlatformPluginLegacy            1.0.0

com.apple.iokit.IOFireWireIP            2.2.5

com.apple.iokit.IOBluetoothFamily            4.0.9f33

com.apple.driver.AppleSMBusPCI            1.0.10d0

com.apple.driver.AppleHDAController            2.3.1f2

com.apple.iokit.IOHDAFamily            2.3.1f2

com.apple.driver.IOPlatformPluginFamily            5.2.0d16

com.apple.driver.AppleGraphicsControl            3.2.11

com.apple.driver.AppleBacklightExpert            1.0.4

com.apple.driver.AppleSMBusController            1.0.10d0

com.apple.nvidia.nv50hal            8.0.0

com.apple.NVDAResman            8.0.0

com.apple.iokit.IONDRVSupport            2.3.5

com.apple.iokit.IOGraphicsFamily            2.3.5

com.apple.driver.AppleSMC            3.1.4d2

com.apple.driver.AppleUSBMultitouch            235.7

com.apple.iokit.IOUSBHIDDriver            5.2.5

com.apple.driver.AppleUSBMergeNub            5.2.5

com.apple.driver.AppleUSBComposite            5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice            3.5.1

com.apple.iokit.IOBDStorageFamily            1.7

com.apple.iokit.IODVDStorageFamily            1.7.1

com.apple.iokit.IOCDStorageFamily            1.7.1

com.apple.iokit.IOAHCISerialATAPI            2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily            3.5.1

com.apple.iokit.IO80211Family            500.15

com.apple.iokit.IOAHCIFamily            2.2.1

com.apple.iokit.IOFireWireFamily            4.5.5

com.apple.iokit.IOUSBUserClient            5.2.5

com.apple.iokit.IOEthernetAVBController            1.0.2b1

com.apple.iokit.IONetworkingFamily            3.0

com.apple.iokit.IOUSBFamily            5.4.0

com.apple.driver.AppleEFIRuntime            1.6.1

com.apple.iokit.IOHIDFamily            1.8.0

com.apple.iokit.IOSMBusFamily            1.1

com.apple.security.sandbox            220

com.apple.kext.AppleMatch            1.0.0d1

com.apple.security.TMSafetyNet            7

com.apple.driver.DiskImages            344

com.apple.iokit.IOStorageFamily            1.8

com.apple.driver.AppleKeyStore            28.21

com.apple.driver.AppleACPIPlatform            1.6

com.apple.iokit.IOPCIFamily            2.7.1

com.apple.iokit.IOACPIFamily            1.4

com.apple.kec.corecrypto            1.0

Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 5

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

:1010002


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Parents
  • 0

    Could you post a redacted panic log?  That would give a bit more insight into what might be happening.

    You may also want to try the standard tests of disabling live protection, then disabling archive scanning from on-access scans, and see if either of these two things help.

    :1010426
Reply
  • 0

    Could you post a redacted panic log?  That would give a bit more insight into what might be happening.

    You may also want to try the standard tests of disabling live protection, then disabling archive scanning from on-access scans, and see if either of these two things help.

    :1010426
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