Hi ,
I can't update Sophos online as it tells me I am 'unable to connect to Primary Sever'.When I looked at the anti-virus log it showed a corrupt file error and a threat detected at the same time as the primary server access went down, which seems like it would be linked! I ran a quarantine scan on the named file in my cache, but no threats came up...
Here is an abbreviated version of the log in case it sheds some light.....
Any suggestions much appreciated.
Many thanks
Error: Could not contact primary server at 08:54 on 18 October 2011
com.sophos.autoupdate: Access was denied
com.sophos.autoupdate:
com.sophos.intercheck: Corrupt file: /Users/....... /Downloads/e2S6KPoB.doc.part
com.sophos.autoupdate: Error: Could not contact primary server at 09:54 on 18 October 2011
com.sophos.intercheck: 2011-10-18 10:57:38 +0100 Threat: 'Exp/MS04-028' detected in /Users/....... /Library/Caches/Firefox/Profiles/qmypr6ys.default/Cache/8/F4/E94AFd01
com.sophos.intercheck: Access to the file denied
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