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Removal of Threat found on my iMac

Hi, after running my first SOPHOS scan a threat called Mal/Behav-285 has appeared in Quarantine Manager.  My own research suggests that this malware only affects the Windows OS and so I am confused as to why/how it has appeared on my iMac?  Other info in Quarantine Manager says Filename  "$R75IUL9.rar"  and "Cleanup failed".  Is there any need for me to be concerned and if so does anyone know how I should go about removing this threat?

:1017779


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  • Songbird56 wrote:

    Hi, after running my first SOPHOS scan a threat called Mal/Behav-285 has appeared in Quarantine Manager.  My own research suggests that this malware only affects the Windows OS and so I am confused as to why/how it has appeared on my iMac?  Other info in Quarantine Manager says Filename  "$R75IUL9.rar"  and "Cleanup failed".  Is there any need for me to be concerned and if so does anyone know how I should go about removing this threat?


    As you mention it is a Windows threat.  Hence your Mac can't be infected/affected by it but since SAV for Mac scans for Windows and Mac malware, if the file exists on your Mac you will be alerted to it.

    I'd suggest clearing the item from the Quarantine Manager and running a scan of your computer.  If the detection comes back you can see where the item is located (folder path) and see if cleanup now works.  Often files are detected in a browser's cache or a spam email attachment and having detected the malware another program or the operating systm removes (empties) the folder containing it - leaving SAV referencing a file that no longer exists.

    :1017831

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • Songbird56 wrote:

    Hi, after running my first SOPHOS scan a threat called Mal/Behav-285 has appeared in Quarantine Manager.  My own research suggests that this malware only affects the Windows OS and so I am confused as to why/how it has appeared on my iMac?  Other info in Quarantine Manager says Filename  "$R75IUL9.rar"  and "Cleanup failed".  Is there any need for me to be concerned and if so does anyone know how I should go about removing this threat?


    As you mention it is a Windows threat.  Hence your Mac can't be infected/affected by it but since SAV for Mac scans for Windows and Mac malware, if the file exists on your Mac you will be alerted to it.

    I'd suggest clearing the item from the Quarantine Manager and running a scan of your computer.  If the detection comes back you can see where the item is located (folder path) and see if cleanup now works.  Often files are detected in a browser's cache or a spam email attachment and having detected the malware another program or the operating systm removes (empties) the folder containing it - leaving SAV referencing a file that no longer exists.

    :1017831

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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