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Message says "Sophos Anti-Virus is not running"

alansky

I've suddenly started getting a "Sophos Anti-Virus is not running" message after restarting my Mac. Running OS X 10.7.4. When I check Activity Monitor, SophosUIServer and SophosAutoUpdate appear to be running normally. The application itself does not run in the background and never has. Why am I getting this message?

Thanks!

:1007481


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  • 0

    Hi,

    I have Sophos Free for Mac installed running on Snow Leopard 10.6.8 and there are several things of concern,:

    It says tha Sophos runs quietly in the background but how do you know?

    I have set it to open on log as otherwise I get a message saying that it is not working. Although  I keep it on the dock it now opens up on the screen which I do not want as I then have to close it again. I just want it working on the dock.

    I have set up a scan with my external drive excluded and it just sits there calculating but going no further.

    When it has done a scan in the past there is no indication of how long it will taket. The shield on the dock stays white with blue suuround and S but it has never gone black.

    I am sorry to ask all of this but there are such simplistic comments about everrthing just running that I do not understand it. If it runs all the time what is the point of the scheduler?

    Any clarification would be helpful. ;)

    :1013012
Reply
  • 0

    Hi,

    I have Sophos Free for Mac installed running on Snow Leopard 10.6.8 and there are several things of concern,:

    It says tha Sophos runs quietly in the background but how do you know?

    I have set it to open on log as otherwise I get a message saying that it is not working. Although  I keep it on the dock it now opens up on the screen which I do not want as I then have to close it again. I just want it working on the dock.

    I have set up a scan with my external drive excluded and it just sits there calculating but going no further.

    When it has done a scan in the past there is no indication of how long it will taket. The shield on the dock stays white with blue suuround and S but it has never gone black.

    I am sorry to ask all of this but there are such simplistic comments about everrthing just running that I do not understand it. If it runs all the time what is the point of the scheduler?

    Any clarification would be helpful. ;)

    :1013012
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