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Message says "Sophos Anti-Virus is not running"

alansky

I've suddenly started getting a "Sophos Anti-Virus is not running" message after restarting my Mac. Running OS X 10.7.4. When I check Activity Monitor, SophosUIServer and SophosAutoUpdate appear to be running normally. The application itself does not run in the background and never has. Why am I getting this message?

Thanks!

:1007481


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  • 0

    Hi Bob

    Any luck with fixing this issue, which seems to have affected lots of people?

    I guess I do have a business of sorts and am happy to pay for a business version.  However, I don't have time to mess around with my Mac - in any case Macs, despite their virtues, have very few options to change/fix things. 

    I have reinstalled Sophos and the same error message appeared as in the thread title.  Sophos 8.0.15C  Mac OS 10.8.4.  However, it does seem to be scanning local drives successfully and is about 20% done.  Would browsing privately have anything to do with this?

    If nothing happens soon I'll ask my mac tech to recommend another virus scanner or search in my computer magazine for one.

    :1012360
Reply
  • 0

    Hi Bob

    Any luck with fixing this issue, which seems to have affected lots of people?

    I guess I do have a business of sorts and am happy to pay for a business version.  However, I don't have time to mess around with my Mac - in any case Macs, despite their virtues, have very few options to change/fix things. 

    I have reinstalled Sophos and the same error message appeared as in the thread title.  Sophos 8.0.15C  Mac OS 10.8.4.  However, it does seem to be scanning local drives successfully and is about 20% done.  Would browsing privately have anything to do with this?

    If nothing happens soon I'll ask my mac tech to recommend another virus scanner or search in my computer magazine for one.

    :1012360
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